Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We accept returns on full-price items within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know my size?
Each product page includes a detailed size guide and fit recommendations. If you are between sizes, we generally recommend sizing up for our signature slim-fit silhouettes.
Are your products authentic?
All products purchased through our official online store are guaranteed to be 100% authentic and are shipped directly from our distribution centers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later services like Klarna.